Products & Services

Weald offers a wide range of professional IT services.  In the paragraphs below we set our services in general terms and invite you to contact us to arrange a free 1 hour initial consultation to learn more of what we can offer.

Installation - Project Implementation

Our ad-hoc installation services provide a professional qualified team of engineers to carry out a well specified and agreed set of tasks. When we provide a quotation it is carefully qualified and usually quoted at a fixed rate.

Pro Rata Billing. If a job has not been quoted in advance and the engineers are working pro rata, the rates are:
Engineer
£ 80.00 per hour
£ 600.00 per day (8 Hours)

Consultant
£ 110.00 per hour
£ 800.00 per day (8 hours)

Hours
9-1 (4 hours)
1 hr break
2-6 (4 Hours)
Engineers may choose to work through lunch and finish at 5.00pm.

Travel Time is not charged, but for distances outside our normal operating area, we charge 55p per mile when defined and quoted in advance.

Outsourcing - Staff IT

STAFF IT will provide you with full IT support without the commitment and expense necessary to employ a full time IT person. With a dedicated named engineer visiting you at designated times, a remote helpdesk and monitoring facility and agreed review meetings this is an excellent service for clients with between 5 and 50 users.

STAFF I.T. Bronze.
Monthly Visit of 4 hours
(13 hours if used as banked time)
Access to Helpdesk
Quarterly in advance payment of £ 999.00 ex. VAT

STAFF I.T. Silver
Fortnightly Visit of 4 hours
(26 hours if used as banked time)
Access to Helpdesk
Quarterly in advance payment of £ 1625.00 ex. VAT

STAFF I.T. Gold
Weekly Visit of 4 hours
(52 hours if used as banked time)
Access to Helpdesk
Quarterly in advance payment of £ 2940.00 ex. VAT

Pre Purchased Hours
For larger projects it is often sensible to use the STAFF I.T. schemes as a method of purchasing hours. We allow the hours to be pre purchased and held in a bank indefinitely and called off by our engineers when carrying out project work. All work carried out is logged on our system and is visible to clients via their Extranet Login.
All STAFF I.T rates are based on network engineer time. Where a consultant or director carries out work, we reserve the right to charge at 1.5 x rate.

Hosting - Wealdnet

Weald is a registered Internet Hosting Company and owns a large number of servers clustered in different locations in the UK. We offer the complete service, from simple web site hosting with SMTP feed, data backup and backup of mail queue's up to customised dedicated application servers carrying out specific client dedicated tasks.

Business Domain Hosting for £119.00 per annum.
IHOSTUX - Linux Hosting
IHOSTMS - Microsoft Windows Hosting

What's included?
Free domain name
1GB Web Space
SMTP feed with backup relay or POP Mail with unlimited mailboxes,aliases and forwarding rules.
Full support for PHP,Perl,Java scripting and MySQL for IhostUX and Frontpage extensions, Microsoft SQL Server and Microsoft Access for IhostMS

Wealdnet Relay for £50.00 per annum.
A multi-server, multi-location backup MX service.
Wealdnet Relay is a flexible and fully featured backup MX service that can make your business email fault tolerant and offer load balancing across multiple servers.

Dedicated Server Rental - Please call for pricing
?Advanced Server Rental
?IHOSTUXadv - Linux Server Rental
?IHOSTMSadv - Windows Server Rental
?Packages include free domain name

What is it?
A server fully dedicated to your company usage - full root access provided.
What Server will I get?
Our typical specification of hardware provided for the pricing listed above is:
A Dell 1950 1U Server with 4 hour 24x7 support is our standard rental server.
2GB RAM, Core 2 Duo 1.8GHz and 2 x 146GB RAID 1 array as standard specification.

Additional space and processing power may be purchased and will accordingly affect the rental price.
We can also cater for clients who do not need high specification, hence a lower specification of hardware could be provided for a lower annual rental.

All dedicated servers are subject to a one off set up charge of £ 275.00 ex. VAT which includes ordering, pre configuring and setting up the server in our docklands location. This assumes a standard install of Linux or Windows to include Apache, IIS, MySQL all patched to latest service release. Specific client requirements may be pre configured and should be agreed prior to the server being shipped to datacentre.
Additional Domains and domain parking at £ 19.99 per annum with full DNS support. All our package include:
Full Office hours Helpdesk Support
Unthrottled unlimited bandwidth
Daily backed up servers.

Security Solutions - Iwall Advanced Firewall

IWALL is an advanced Linux based firewall containing many features offered in much more expensive devices at a price that allows it to compete in the lower sector as well.

Support for most VPN standards (PPTP,L2TP and IPSEC), now with full VPN firewalling.

Powerful proxy server with authentication, logging and content filter.
Support for most of today's internet connections (Analogue,ISDN,ADSL and Leased lines).
Fallback/Secondary route to Internet for all types of connections.
Firewall utilising stateful and stateless inspection.
Advanced passthrough and routing support for various Internet protocols such as RTSP, PPTP and many more.
Full remote update/upgrade facility to ALF customers.
Based on reliable and tested Linux technologies.

Development - Intranets and Databases

Weald has a database development facility in house which provides services from complete re-writing of existing databases, merging many databases to one to simple modifications of existing systems, report writing or the creation of new databases for specific client requirements.

Our team is made up of one full time programmer and developer but importantly, we have added depth of experience in terms of business experience and support personnel by including the experience of our senior consultants during the specification and procedure checking phases, then following completion of the work and documentation, our support desk are then trained to support and modify reports and simple procedures.

Maintenance Services - Emergency contracts

A contract requires an SLA - 'Service Level Agreement' which has to be defined by Weald for the client and forms the basis of the contractual agreement. A typical 4 hour contract might say: At the point of calling helpdesk, if helpdesk are unable to get the server to respond remotely and by carrying out simple instructions the client is unable to get the server to a live situation, then an engineer must attend site within 4 hours.

The engineer will be advised of any likely reasons for the failure and in many cases might also be advised to take a spare server of the same type to site.Typical maintenance services operate between 9am and 6pm Monday to Friday, though separate agreements are possible where a client requires extended operations.. Our primary intention is that our Maintenance Contract will ensure that you have a swift response and an all inclusive fix. Our contracts are usually based upon insurance type agreements - i.e. for £xxxx per annum, Weald guarantees to respond within a set number of hours, then continue on until the fault is resolved without further charge to the client.

Non Emergency Maintenance - Remote Monitoring
To keep your network working smoothly in 2006 does not take a huge amount. If you are a small company with less than 10 employees it is unlikely that you will need full outsourced IT support. In this instance we can offer remote monitoring through intelligent use of the tools available and have our helpdesk analyse these on a daily basis for say backup and a monthly basis for server utilisation. In addition to this remote monitoring, we would like to visit you at least once every six months for a review meeting as it is desirable to keep IT in mind as your business evolves.

Consultancy - Pre and Post Sale

With more than twenty years experience divided between our two senior consultants alone and a number of experienced and qualified engineers working in teams, we are able to take on anything from an independent report on an existing system to an implementation of a multi-national wide area network.

At Weald we have a view that consultancy is to provide expert advice to bring our clients to an informed solution more quickly than might have been reached without our intervention. We have an open view of the IT market place which is backed up by our choice of competing vendors (Dell vs HP) or (Access vs Sage) and we are open to new products and suggestions keeping the clients goals in mind. Our involvement in the procurement process of new software products is usualy advantageous to our clients as typically we can spot older technology being sold as new and will point out when vendors are selling non standard database platforms.

Consultancy is also part of the sales process and in fact many of our sales are won from providing free high quality advice at the initial contact. Weald provides consultation to any new client and to existing clients taking on new technology or operations - and please be assured that we do not actually employ anyone who has a sales background - our approach is only ever consultative.

Wealdnet SSL Certificates - Powered by Thawte

Encrypt and Protect your Internet facing services for a complete peace of mind. SSL certificates encrypt your valuable data and protect information when travelling over the Internet.

Weald offer a comprehensive range of SSL cerificates to protect your Web Servers, Mail Servers and E-commerce sites. Unlike other providers, when you buy your SSL certificate from Weald, we handle the entire process of securing your service. From the initial creation of the Certificate Signing Request all the way to opening the relevant firewall ports and ensuring full service functionality. Please call us for competitive pricing.

ISP based Anti-Spam and Anti-Virus - Wealdnet Defence

Weald is now in partnership with leading Anti-Virus and Anti-Spam providers to provide a highly sophisticated, 98% effective, zero-administration anti-spam/anti-virus filtering service. This service is available to all Wealdnet Customers.

Why use WEALDNET DEFENCE ?
Our service uses filtering technologies from a number of different key providers offering protection based on different databases and protection engines.
User friendly, web based configuration interface for further customisation, blacklisting, white listing, e-mail disclaimers, quarantine management and much more.
Works out of the box. No configuration is needed.
- Low, simple pricing. £195 per annum, per e-mail domain. Compare our pricing to other Anti- Spam/Anti-Virus solutions.
- Quick and simple installation. Up and running within 15 minutes.
- Outbound legal disclaimers.
- Free of charge and already activated for all home POP3 and Wealdnet Webmail customers.
- No need to use a third party filtering company. All the filtering is done at Wealdnet.
- You can remove all existing Anti-Virus/Anti-Spam products and free up server resources.
- An increase in Internet performance as Junk mail is now stopped at Wealdnet.
- Works on all SMTP based Mail Servers including Microsoft Exchange, Novell GroupWise, Office Talk, MDaemon, Pegasus Mail and more.
- We have had 100% positive feedback during our beta testing phase.
Free 1 week trial. Simply call us to arrange a free trial and decide for yourself.
Call 01444 241381 or e-mail: sales@wealdcomputers.com with the subject of "WEALDNET Defence"
£ 195.00 per domain, per annum

Subject to annual change of rate as we are dependent on rates provided by partners.
This service is only available in conjunction with Wealdnet Relay or a full Wealdnet hosting account. Wealdnet Relay is available for £50 per annum and Wealdnet domain hosting is available from £119 per annum.